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Operating Hours
Basics and Policies

Contact Info

Email
Primary contact | 24 hour response Monday - FridayEmail: shearharmonyhair@gmail.com

Phone number
Contact primarily used to inform me of your late arrival status | For all other needs please expect a weekly response. Checked non-holiday Mondays.

Operating Hours


 
10am- 7pm
8am- 4pm
7am-3pm
7am-3pm

My schedule:
 
Tuesday
Wednesday
Thursday
Friday

Response hours:​
Monday-Friday: 9am- 5pm

Address:
Shear Harmony Hair, Suite 1
4500 Wilson Blvd
Arlington, VA 22203

Building entrance is facing Wilson Blvd between N Vermont St and N Glebe Rd. 

Tazewell Street Parking | Parkmobile up to 2 hours | 54845 | Walk toward N Vermont St and take a right. Take an immediate right at the next block onto Wilson Blvd. Entrance will be on the right.

LAZ Parking | 750 N Glebe Road | Up to 1 hour - $6 | 1 to 2 hours - $11 | 3+ hours - $14 | Hours of Operation Monday - Friday 7am - 7pm | Accepts VISA, Mastercard, American Express, Discover | Elevators exit through Target. Exit Target, take a left passing Silver Diner, and Salon Lofts will be the next entrance.

Ballston Public Parking Garage at Ballston Mall | 627 N Glebe Rd | Hours of operation - 24 hours | Up to 3 hours - $1 | 3 - 4 hours - $3 | 4 - 5 hours - $5 | Accepts Cash, Check, Visa, Mastercard | Discover. Shear Harmony Hair is a convenient 7 minute walk from outside of the mall .

Ballston Metro Station. You will walk two blocks down on N Stuart Street toward Wilson Blvd. Take a right onto Wilson for two blocks, crossing the street at Glebe. You will see Salon Lofts located directly next to Silver Diner and Target. 

Deposits and Cancellation Policy 

Deposits: 
Certain new guest packages may require a non-refundable $100 booking deposit. That amount will go toward your final service balance as long as there is no interference with the cancellation policy. That amount may also go up if the service(s) require a significant portion of my day.
 
If needing to reschedule, any deposits made will transfer as long as you reschedule with a minimum of 48 hours notice from the time of your appointment. 

Cancellations: 
If needing to cancel or reschedule your appointment, a minimum of 48 hours notice is required to avoid any fees. 
 
Rescheduling, cancelling your appointment within 48 hours, failure to show for your appointment, or arriving late to the point where I need to terminate your appointment are all considered last minute cancellations. Any last minute cancellations will result in losing any existing deposits made and may require submitting an additional deposit prior to scheduling your next service. Last minute cancellations for services without a deposit will result in a penalty fee in the amount of 50% of the missed service(s) and will be due prior to scheduling any future appointments. If last minute cancellations continue or occur during your first service with me, I do reserve the right to refuse future services all together. 

Late Policy 

I understand sometimes things happen and allow a grace period of arriving up to 10 minutes late for your appointment. However, if arriving more than 10 minutes past your appointment time, a late fee in the amount of $25 will be added to your service charges that day. Arriving late to the point where I need to cancel any existing services is considered a last minute cancellation in which the Cancellation Policy will take affect. Excessive continuation of arriving late may result in my refusing future services all together. 

Redo and Retail Return Policy 

Redo: 
I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or color, please bring any concerns to my attention within 7  days of the visit. Redo appointments will take place within 14 days of the original appointment. During the redo appointment , I will. specifically target the area of concern in order to provide what was originally agreed upon during the consultation. If wanting to address something different than what was originally agreed upon during that first consultation, it is then considered a second service and not a redo since the original requested service was rendered. 
 
Retail Return:
Should you make a retail purchase that you are unsatisfied with, Shear Harmony Hair will allow an exchange of equal or lesser value within 60 days of your purchase, assuming there is at least a 3/4 majority amount of remaining product. 

Directions and Parking
Deposits and Cancellation Policy

Address Parking | Metro

Late Policy
Redo and Return Policy
Service Related 

What are your prices?

Prices for my services can be found on two pages: New Guests page for new clients' first time and Services page for existing clients.  Please keep in mind that the prices given are the base rate and may go up depending on the extent of what your desired outcome requires. Don't sweat it though! I pride myself in being very transparent on pricing. You'll always see the price when booking your appointment and we'll confirm any changes that may be discussed during our consultation.

How do I make an appointment?

Existing clients:
All appointments are now conveniently self-managed through your app where you can easily book, cancel, reschedule, or even look up an existing appointment. If the app was deleted from your phone please email me with the copied text below

Hey Harmony, 

My client app was deleted from my phone would you please send it to me? Thanks!

New guests:
First time seeing me? I have an entire page dedicated to supporting you linked below!

You'll be able to view service packages, with descriptions, pricing, and service timing.I also give guidance for how to book correctly and customize your appointment, with follow up emails and texts to help with the onboarding process.

I'm so excited to meet you!

How much time should I plan for my service?

All of my service timings can be found on my website's Services page for existing clients and New Guest page for new clients. Click the link below to see the amount of time expected for your hair appointment.

Why is hair pricing so confusing?

I always do my best to be transparent so you can usually get a pretty close idea from my New Guests services page or my Services page if you're an existing client. But I get it. Many times hair service pricing can feel like going to a car mechanic. You know you're paying for services and getting something out of it, but when it comes to specifics on what costs what, it can feel like a blur. In short, the cost of your hair services are dependent upon your hair's current state, which services you receive and also what it will take for you to get to your goals. The good news is, when you see me for a consultation, I break down all of my pricing in advance so we avoid any confusion or sticker shock in the end.

Can I get on your Waitlist?

Absolutely! Get priority status and be directly contacted if something becomes available. Is your schedule really tight and you need me to expand my availability to accommodate your hair needs? I got you! I also offer extended availability during my off hours at a premium rate of 150% (1.5x) the cost. If either getting on my Cancellation List or utilizing my extended availability interests you, click the link provided to fill out my form and you'll be personally notified if something comes available.

Copy and fill in the text below to email me for extended availability

Hey Harmony,

I'm interested in your extended availability option where we can coordinate my coming in on your off hours at 150% of the normal service rate. Could you provide more information or some dates or times you may have available? Here are some extra details below. 

My name and phone number:
Services: Fill in here
Any additional information you would love to share:

Thanks!

What are your prices?
How much time should I plan for my service?
How do I make an appointment?
Why is hair pricing so confusing?
Cancellation List Form
Covid Safety Precautions
What products does your salon carry?
What color lines do you use?
Food spots?
Other

What color line do you use?

I proudly carry Wella's color line, primarily using their Kolesten Perfect, Color Touch, Relights, Special Mix, and Shinefinity lines.

Covid Safety Precautions 

I am so happy to be updating this portion of my website with a vaccine now easily accessible. As with any sickness, covid included, I value yours and my wellbeing above all else. I will personally cancel our appointment together if I am unwell as I hope and request that you do if you are contagious. If something severely changes in the future more safety measures may be made to ensure the health and safety of all clients, our families, and ourselves.

I want to grab food before my appointment. Any good spots?


Nando's Peri Peri
Chipotle
True Food Kitched
Ballston Quarter shopping mall
Good Company Doughnuts & Cafe
P.F. Chang's 
Silver Diner
Poké It Up
Uncle Julio's
Potbelly
Subway
Starbucks

Bartaco
Big Buns, Damn Good Burgers
Jimmy Johns
Olive Lebanese Eatery

Absolutely! I'll list some of my favorite nearby spots below along with an Uber Eats link in case your mouth starts to water.

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The question I have isn't listed here. Could I ask you something else?

Sure click the link below and submit your question. 

What products does your salon carry?

My salon proudly carries a significant portion of R&Co's line of hair care merchandise.  It goes without saying that I absolute love the way their products work, both for myself, my family, and my clients. Additionally, I fervently appreciate that R&Co is a vegan, gluten-free, and eco conscious line. 
 
While I will always recommend products I feel is best for your hair, I do appreciate your support in purchasing retail from me if it is an item I carry. I have you to thank because it is your support that allows me to carry R&Co to not only have on hand for your purchasing convenience, but also to use during your experience at Shear Harmony Hair. Your retail support does not go unnoticed and I am always very appreciative of your supporting small business.

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